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Legal · Article

Terms and Conditions

Effective MAR 2024 · v1.4

These Terms and Conditions ("Terms") govern your access to and use of the IBM Auto Trade, Inc platform ("Service"). By creating an account, browsing the catalogue, or placing a bid, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

01 · The Agreement

These Terms form a binding agreement between you and us. Where a specific lot lists additional conditions of sale, those conditions apply in addition to these Terms. Where there is a conflict, the lot conditions control for that lot only.

02 · Your Account

You must be at least eighteen years old and legally able to enter contracts. You agree to provide accurate registration information and to keep it current. You are responsible for all activity under your account. Notify us at office@ibmautostrade.com if you suspect unauthorised access.

We may suspend or terminate accounts that violate these Terms, fail to pay invoices, or that we reasonably believe present a fraud risk.

03 · Bidding Rules

  • Every bid is a binding offer to purchase the lot at the bid amount.
  • Bids increment in fixed amounts (default $100). Minimum next bid is current bid plus increment.
  • You may set a proxy maximum. The system bids in increments on your behalf, never exceeding your maximum.
  • "Buy Now" price, where shown, ends the lot immediately upon a confirmed click.
  • A bid placed in the final 30 seconds extends the lot end-time by 60 seconds (anti-snipe).
  • The highest bid at gavel-fall, if equal to or above reserve, wins the lot.
  • If the reserve is not met, the lot does not sell.

04 · Payment

On winning a lot, you receive an invoice for the hammer. Payment is due in cleared funds within three business days. Bank wire is preferred; ACH is accepted. Late payment incurs a 1.5% monthly carrying charge and may result in resale of the lot at your cost.

05 · Title & Risk

Title transfers when payment clears in full. Risk of loss transfers at the same moment. Storage is free for the first three days after payment; thereafter, daily storage charges apply at the rate listed in the lot description.

06 · "As-Is" Sale

All lots are sold as-is, where-is, with all faults. Photographs, descriptions, and odometer readings are believed accurate but provided for general information only. We make no warranty — express, implied, or statutory. Inspect every lot before bidding.

07 · Prohibited Conduct

You must not:

  • Place bids without the financial means to honour them;
  • Coordinate with other bidders to suppress bidding;
  • Use bots or scrapers without our written consent;
  • Attempt to bypass authentication or rate limits;
  • Use the Service to launder funds or facilitate illegal activity;
  • Misrepresent your identity, affiliation, or jurisdiction.

08 · Limitation of Liability

To the maximum extent permitted by law, our aggregate liability is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one thousand US dollars. We are not liable for indirect, incidental, special, consequential, or punitive damages.

09 · Disputes

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in North Carolina.

10 · Changes

We may update these Terms from time to time. Material changes will be posted on this page with a new effective date and, where significant, communicated by email. Continued use of the Service constitutes acceptance.

Questions about these Terms? Write to legal@ibmautostrade.com.
Last reviewed March 18, 2024.

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Field Notes

What our customers say

Elena K.
📍 Florida

Bought a 2022 BMW 3-Series. Gorgeous car and an amazing price, but the stress of buying a repo online was exhausting. The inspection report felt a little brief. After delivery, my local mechanic found it needed a wheel alignment and new front brake pads immediately. IMB covered a small portion after some back-and-forth emails

Raymond D.
📍 Pennsylvania

2018 Ford Mustang convertible for weekend cruising. It has a few minor dings on the passenger door, but they were clearly highlighted in the auction's video walkaround, so I appreciate the transparency. The car drives like a dream and dealing with IMB was straightforward and honest. A very pleasant first auction experience!

Vivienne J.
📍 Virginia

While the financial savings were substantial, the customer service experience leaves much to be desired. The staff at the Thomasville office seemed incredibly overwhelmed when I called to coordinate transport. I was put on hold for over fifteen minutes twice. Furthermore, the car was delivered with dirt tracks on the driver's side floor mat. If you are going to sell premium vehicles, you should provide a premium handover experience. The car itself is marvelous, but the administrative side needs refinement.

Garrett W.
📍 Tennessee

Got a 2017 Jeep Wrangler from IMB. Their description omitted a slow leak in the power steering reservoir, which I noticed right after unloading it. Not a dealbreaker for a guy like me who does his own wrenching, but a regular buyer would've been ticked off. Frame is straight and the price was unbeatable.

Marcus L.
📍 California

Managed to win a 2020 Nissan Leaf EV from their inventory. Shipping it all the way across the country to California was expensive, but the low auction price justified the cost. The vehicle runs beautifully and the battery health was exactly at the percentage stated in the description. The only thing that irked me was the sheer amount of plastic wrapping used inside the car during transport—it felt very wasteful. Also, communication with the sales rep was a bit slow via email; I had to call them directly to get updates. A bit old-school on the service side, but a reliable source for affordable vehicles

Brenda "BJ" R.
📍 North Carolina

Drove down to the vendor to pick up a 2019 Ford Transit cargo van for my catering business. It’s a busy, high-volume facility. The van was exactly as described online. It did have a dead battery when I arrived, but the yard guys jumped it immediately and put a brand new one in for me at no extra charge. Solid, professional operation.

Todd B.
📍 Georgia

Scored a great deal on a 2019 Toyota Sienna minivan for the family. Since it’s a repo, I expected some wear, and yeah, there were a few juice stains in the third row and a missing floor mat. No big deal, a deep clean fixed it. My only real gripe is with the extra auction fees added at the end. I wish the final out-the-door costs were displayed a bit more clearly on the website before the final bidding screens. That being said, even with the fees and shipping from Thomasville to GA, I saved about $3,500 compared to the local lot

Devendra S.
📍 Texas

The online auction UI is surprisingly smooth. Picked up a 2020 Ford Explorer and cross-referenced the VIN report with my own data; everything matched perfectly. Transaction was secure. My only minor setback was the title paperwork—it took almost three weeks to arrive via mail, which delayed my registration. Be prepared to wait a bit for the official documents.

Chloe V.
📍 New York

Got a 2021 Honda Civic to save on my daily commute. The price was significantly lower than local dealerships, which was great. However, the delivery company they used delayed the drop-off by four days with zero communication. The car also had a noticeable scrape on the rear bumper that wasn't clear in the photos.

Arthur M.
📍 Ohio

I don't usually buy things online, let alone a whole car. My grandson convinced me to try IMB Autos Trade for a repo 2018 Chevy Silverado. The bidding process gave me a bit of anxiety, and I called their Thomasville office three times just to make sure my deposit went through. A young man named Marcus was patient with me, which I appreciated. The truck arrived in Ohio last Tuesday. Runs great, engine is clean. My only real complaint is that the interior smelled heavily of cheap air freshener to cover up old smoke, and it took me two days to scrub it out. They also forgot to include the second set of keys they promised, but they mailed them out after I complained. Decent deal overall.